住房須知

訂房須知

入住時間為16:00後；退房時間為上午11:00以前，請依此時段辦理入住及退房，辦理入住時，請備妥入住人身分證件以便進行登記。

  1. 館內全館禁菸，無提供寵物住宿，如有發現吸菸或攜帶寵物入住，將加收3000元清潔費，如有設備損壞乃需照價賠償。
  2. 相關訂房住宿規範，依本館公告為主，如有疑問請於【訂房/繳費】前來電洽詢。
  3. 相關退訂政策請參閱【取消訂房須知】。
  4. 官網房型售價不包含加人、加床費用，如需協助請另洽訂房中心。
  5. 連續及特殊假期日將依照政府行政機關辦公日曆表公告。
  6. 官網訂房售價已含服務費及營業稅，本館保留一切修改訂房須知之權利。
  7. 預訂完成後，請於24小時內完成款項支付，第三方訂房平台之訂單請參照平台訂房規定。

飯店注意事項

  1. 館內全館禁菸，無提供寵物住宿，如有發現吸菸或攜帶寵物入住，將加收3000元清潔費，如有設備損壞乃需照價賠償。
  2. 住宿房型依房間隔局不同會有變化，照片僅供參考。
  3. 貴重物品請隨身保管，或放置房內個人保險箱，若遺失本館不予負責。
  4. 為維護住宿品質，夜間22:00後請降低音量，避免影響其他旅客權益。
  5. 本館保留一切修改飯店注意事項之權利。

Hotel cancellation policy

※ Third-party booking platforms (Online Travel Agent) does not apply to the cancellation policy on the official website.
※ After completing the reservation, please confirm whether you have received the reservation notification SMS/letter. If you need assistance, please call the reservation center.
※ Please pay the outstanding payment in 24 hrs or your reservation will be cancelled automatically. If so, please reserve it again.
※ The price on the official website includes taxes and service fees.

If there is a demand for tax ID of invoices, please put forward at the time of check-in. Only one change is provided within 7 days after the invoice is issued, and please properly keep the invoice.

Those who pay the deposit in advance will be charged 30% of the total room charge, and the balance will be paid on the first day of stay.
When the passenger rescinds the contract, he/she shall notify the operator, and may require the operator to handle according as below:

  1. Customers who notify the cancellation 3 days before the check-in date are entitled to a 100% refund of the room charge.
  2. Customers who notify cancellation 1-2 days before the check-in date can apply for refund after deducting 50% of the room charge.
  3. Customers who notify the cancellation or no show on the same day, the room charge is non-refundable.
  4. If you need to modify the order content within 3 days after the arrival date, you will be charged according to the cancellation ratio.

If an onshore typhoon warning is issued by the weather bureau on the check-in date, the full amount can be refunded before the warning is lifted, and the full amount can also be retained for next booking within one year of the application date.

※ If the person who retains the money fails to use the room within the time limit or does not show the room after the reservation, the full amount of the money will be confiscated without further notice.
※ The service charge for remittance refund shall be borne by the payee, and no proof of payment will be provided. If you need assistance, please contact the customer service center.
※ Refund operation takes 7-14 working days. In case of a holiday or a national holiday, the operation process will be postponed. Please wait patiently.